Support

Notice:

With the ongoing spread of COVID-19 (coronavirus) we are quickly adapting our operations.

To help fight the spread, our Customer Relations Team is working remotely. Considering this change, you may experience some intermittent connectivity issues while speaking with our Agents. On the off chance you are disconnected from your call, please call us back.

We appreciate your patience during this unprecedented time and please know that we are committed to helping each and every one of you with your inquiries.

We have been getting many calls concerning cleaning our hardware. We suggest using warm, soapy water and then towel-dry the hardware.

As we all do our part to protect our families and neighbors while we shelter in place, we invite you to join us for a weekly round up of projects that can be completed with the help of your families and with supplies you might already have at home. Follow our stay at home journey online at #keepbuilding for activities designed for those at home in mind.

Thank you for your continued support,

National Hardware


Contact Us

Do you have a question regarding your order status, shipment information, program, products or services? We are here to support you. Please contact us.

Customer Service (US)

Phone: 1-800-346-9445
Fax: 1-800-346-9448

Support Hours: Monday - Friday
6:30AM - 4:30PM PST
Closed Saturdays, Sundays, and Major Holidays

National Customer Portal

Questions regarding order status, shipments, programs or services?

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International Support

Looking for support outside of the US & Canada?

International Support »